Mini Review Turnover Contagion : Definisi, Faktor dan Dampak
DOI:
https://doi.org/10.53611/y2cara40Abstract
Penelitian ini bertujuan untuk menjelaskan konsep turnover contagion, yaitu fenomena ketika keputusan satu karyawan untuk mengundurkan diri memicu pengunduran diri karyawan lain melalui pengaruh sosial dan psikologis di tempat kerja. Penelitian ini menggunakan metode mini review dengan menelaah literatur dari Google Scholar menggunakan kata kunci “turnover contagion”, “employee turnover contagion”, dan “collective turnover”. Dari hasil pencarian ditemukan empat penelitian utama yang secara eksplisit membahas fenomena ini, yaitu karya Felps et al. (2009), Porter dan Rigby (2021), Selberg dan Mulinari (2022), serta Usanova dan Géraudel (2024). Hasil kajian menunjukkan bahwa turnover contagion terjadi melalui mekanisme social information processing dan social comparison, di mana karyawan meniru perilaku atau persepsi negatif rekan kerjanya terhadap organisasi. Sementara itu, komitmen organisasi berperan sebagai faktor penghambat yang dapat mengurangi efek penularan tersebut. Fenomena ini berdampak luas terhadap kinerja organisasi, kesejahteraan karyawan yang bertahan, serta budaya kerja, sehingga organisasi perlu memperkuat komitmen, kepuasan, dan komunikasi antar karyawan untuk menjaga stabilitas dan keberlanjutan organisasi.
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